As a business owner or manager in the tourism industry, developing and upgrading your skills is an investment that can have a significant impact on your ability to succeed in our downward trending tourism industry. Likewise, investing in training for your employees will similarly impact your success. 
 
Nigel Mohamed, Manager, Community Services Business and Community Financial Centre at Assiniboine Credit Union states, "The business that can provide a higher level of service, professionalism, knowledge, expertise and responsiveness is the one that will satisfy customer needs and keep their doors open to continue serving its clientele.  In assessing risk and the potential for investing, potential investors and lenders will look critically at your personal background in determining whether your business has a higher degree of success." 
 
The more educated you are on all the areas of running a business, sales, marketing, administration, HR, Accounting, etc., the better your chance of success.  The better trained your staff are the better the customer service, sales and customer retention you'll experience, so they really go hand in hand.
 
MTEC now offers a full suite of training services to address owner, manager and employees in the Tourism Industry so that we can help to ensure the sustainability and growth of tourism in Manitoba going forward.  For more information visit the links to the left or call us at 957-7437.