Time: 3 Hours

In the retail environment you are sometimes faced with complaints or other challenging situations. How you handle the situation can make the difference between losing customers, and making them aware and appreciative of your professionalism; leaving them with a positive impression of you and your organization. It can also make a difference in your confidence and ease, making your work experience more rewarding.

Cost: $99.00 plus GST

To register or for more information, please contact register@mtec.mb.ca or by calling 957-7437.