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Front Desk Supervisor

The Fort Garry Hotel, Spa and Conference Center
Winnipeg, MB
FullTime

As one of Winnipeg’s most prestigious and historic hotels, the Fort Garry prides itself on high quality standards and service excellence.  We apply these same high standards when recruiting for our talented team of employees.

 

We are currently hiring for the following position:

 

Front Desk Supervisor

 

Reporting to the Front Desk Manager the Front Desk Supervisor will be responsible for supervising the activities of the hotel front desk within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels. The Front Desk Supervisor will assign, coordinate, and supervise work activities of front desk agents. You will train and develop front desk agents, prepare staffing schedules, and monitor labor costs to budget figures. The Front Desk Supervisor will perform house counts and review daily arrivals, identify potential problems with rooms’ activity and take appropriate action.

The ideal candidate should have experience in a supervisory Front Desk position. You will, possess strong communication, time-management and organizational skills, leadership skills, be able to think quickly on your feet, and creatively problem solve, while maintaining excellent attention to detail. You must have the ability to effectively deal with department heads, guest and team members.

 

We offer a comprehensive benefit package and a very competitive salary based on ability and experience.

 

How to Apply

If you are looking to work in a fast paced, non-corporate environment with a team of dedicated professionals, please forward your resume with cover letter and salary expectations to:

 

                                                Human Resources

The Fort Garry Hotel

222 Broadway

Winnipeg, MB

R3C 0R3

Fax: (204)946-6537

E-mail: human_resources@fortgarryhotel.com

 

We thank all applicants for their interest.

Only candidates selected for an interview will be notified.


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