MTEC workshops are designed to ensure that businesses have a professional, well trained workforce that enhances the travel experience for all customers so that they are motivated to return.

Are MTEC workshops effective? You better believe it! Three to six months after participating in our workshops, 85% of respondents claim the objectives and principles from the workshops are being successfully utilized in the workplace. 75% say their businesses have improved after having been part of our workshops.

Workshops are scheduled throughout the province based on interest. We can schedule an in-house workshop with a minimum of 10 participants for your business or community. For more information or to schedule a workshop please contact:

Luanne Christensen
Training Services Coordinator

Phone: (204) 957-7437
E-mail: register@mtec.mb.ca

Frontline/Staff

• MANITOBA BEST Service Excellence
• Suggestive Selling for Food and Beverage Servers
• Professional Telephone Skills
• Handling Difficult Situations
• Table Service Techniques
• Generations In The Workplace
• Cultural Considerations At The Workplace

Supervisors/Managers

• The Fundamentals of Human Resource Management
• MANITOBA BEST Managing Service Excellence
• Training in the Workplace Workshop Series
  • Staff Orientation – The Training Starts Here
  • Communication – Learn and Practice
  • Six Steps of Skill Training
  • Evaluation & Recognition – Training Results that Last