The Importance of Leadership to Your Business

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April 5, 2017 - In This Issue:

Outlet Collection of Winnipeg Opening in May

The Manitoba Tourism Education College

April & May Upcoming Training

The Importance of Leadership to Your Business

Leadership is about guiding and directing. Leaders see the "big picture" and inspire people to accomplish great things. Managers guide people, as well as establish processes and create rules.

Businesses need both leadership and management to thrive. If you look at successful leaders, they have something in common. They know how to negotiate, and how to compromise. Negotiation is required to get their point across as well as determine the other person's viewpoint. It should result in a win, win solution. It may involve compromising to arrive at the best solution, where both parties feel heard and their opinions respected.

Leadership is probably the most critical at the start-up of a business, or when it is experiencing financial difficulty. It has been said that great leaders are born, not made, but we believe that it is possible to gain the skills required to be a great leader through education and training.

This 3 hour session is perfect for anyone who is currently in a supervisory or management role.

Five Skills of a Powerful and Effective Leader

DATE: April 18, 2017

TIME: 9:00am-12:00pm

COST: Complimentary; Regular $99.00+GST

For more information or to register, please contact us at 204-957-7437, or email register@mtec.mb.ca.

Outlet Collection of Winnipeg Opening in May

It is exciting to see all the new development happening on Sterling Lyon Parkway! First it was IKEA and Cabela's, now a new fashion outlet mall and hotel are scheduled to open this spring.

Over the past few years Polo Park Shopping Centre has experienced a large expansion and Kildonan Place is currently renovating with a completion date planned for this summer.

All of these retailers will draw tourists from across Manitoba, other provinces, and the US. All of these businesses will require employees.

We know that no matter how fantastic the businesses will be, the first impressions that visitors have will be lasting. Well trained front line employees, supported by strong, well trained managers can make the difference of those visitors/customers purchasing or not purchasing items from those businesses and more importantly having a positive experience and spreading the word. A business can spend thousands of dollars advertising to get customers in the door. A bad experience can keep them from returning.

The Manitoba Tourism Education Council has been training employees currently working in the Tourism and Hospitality industry since 1989. In 2010 we added the Retail Industry to our mandate.

In 2014 MTEC opened the Manitoba Tourism Education College, a not-for-profit Private Vocational School that trains new employees to work in the Hospitality and Retail Industries in Manitoba. The comprehensive training that is delivered in the college will not only prepare the future employees to provide fantastic customer service and deal with difficult situations, it will also train them how to save a life. All students receive Emergency First Aid/ CPR Level C with AED Level 1 Certification.

To prepare for a busy summer in Winnipeg, we are offering our "NEW" Winnipeg BEST Ambassador Program on May 3rd 1:00pm-3:00pm. As part of our mandate to keep our curriculum current and relevant, we have just updated our Winnipeg BEST Ambassador Program.

Please click here for more information, or contact us at 204-957-7437 or email register@mtec.mb.ca.

The Manitoba Tourism Education College

Great careers begin at MTEC! Register now for the next training programs beginning on April 17th, 2017.

The Manitoba Tourism Education College (MTEC) is a recognized post-secondary institution that is registered with Manitoba Education and Training, Advanced Learning Division. The College offers 6 and 8 week comprehensive training programs for needed positions in the hospitality and retail industries in Manitoba.

All of the training is delivered in the classroom, with a portion of the Line Cook Training Program delivered in a commercial kitchen. Training focuses on the essential skills required to perform in all of the positions. Students not only gain the education and skill to perform these jobs, they will have gained practical experience through their work practicum.

Front Desk Clerk - 6 Week Training Program
Housekeeping Room Attendant - 6 Week Training Program
Retail Sales Associate - 6 Week Training Program

Training Programs can be combined and students will graduate with training and experience in 2 or more occupations.

For more information on the Manitoba Tourism Education College training programs, visit our website at www.MTECcollege.ca, email us at info@MTECcollege.ca or call (204) 957-7437.

April & May Upcoming Training

*Preparing a Business Plan
April 20 | 9:00am-12:00pm | More Info

*Manitoba BEST - Retail Customer Service Excellence
April 25 | 9:00am-12:00pm | More Info

Food Handler Certification - SATURDAY
April 29 | 9:00am-4:00pm | More Info

COST: $85.00+GST *Challenge Exam Available $55.00+GST

*Stress Management
May 1 | 9:00am-12:00pm | More Info

*Professionalism for Life & Career Success
May 1 | 1:00pm-4:00pm | More Info

May 5 | 9:00am-4:00pm | More Info
COST: $85.00+GST *Challenge Exam Available $55.00+GST

*Complimentary Sessions

Contact MTEC at 204-957-7437 or email register@mtec.mb.ca.

All courses will be held at the MTEC Training Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba, R3Y 1P6. **Free parking available!

"Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do."

~ Pele

Manitoba Tourism Education Council, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba R3Y 1P6 Canada

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