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August 7, 2014 - In This Issue:

What's New

MTEC Hospitality, Tourism, and Retail Job Fair  

Tuesday September 9, 2014    


The Manitoba Tourism Education Council (MTEC), in partnership with the RBC Convention Centre, is once again holding its Semi-Annual Hospitality, Tourism and Retail Job Fair. This recruitment event will be held between 10:00 a.m. and 2:00 p.m. at the RBC Convention Centre Winnipeg. This event continues to grow and we expect to attract over 500 job seekers.

Register as an Exhibitor Now by sending in yourcompleted registration form  to MTEC by, August 29, 2014.

Exhibitors will each have a designated space where they can speak with the potential applicants and advertise their open and future positions.  Booths will have room to set up corporate displays and signage.

If you have any questions please contact, Luanne Christensen ( or Fiona McIntyre ( either by email or telephone (204) 957-7437.


The New Manitoba Training and Education Centre (MTEC) Will Offer Training this Fall!


The Manitoba Training and Education Centre, established to meet current and growing employer needs, will offer its first course in October. The new private vocational school offers brand new classroom facilities and will deliver six and eight week training programs that include a 30 hour practicum. Potential employees will be matched to employers, with the goal of future employment.   


Front Desk Clerk Training - October 6, 2014  

The Manitoba Training and Education Centre will start training for the Front Desk Clerk Program starting, October 6, 2014.  This program includes 6 weeks of classroom training and a 30 hour work practicum. The program participant fee is $1,500.    


After completing the Front Desk Clerk Program, students will be able to demonstrate the following skills and duties and develop the knowledge and attitude to be considered competent in this occupation:

    • Interpersonal Skills
    • Professionalism
    • Guest Services
    • Providing customer service
    • Reservations & sales
    • Up-selling and promotional techniques
    • Arrivals & Departures
    • Departmental Operations
    • Safety & Security  

For more information:

Sherri Cairns, Program Coordinator 

Shannon Fontaine, CEO 

Phone: 204-957-7437



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August & September Training


Keep Your Business Profitable - Invest Your Time In Training!


*We are offering 15 complimentary seats for many of the following sessions. Sign up now!


*Handling Difficult Situations
August 11 |  9:00am-12:00pm  |  More Info 

*Basic Business Math - The Numbers That Will Help Your Business Succeed
August 12 |  9:00am-12:00pm  |  More Info

*Manitoba BEST Service Excellence
August 13 |   9:00am-4:00pm   |  More Info 

*LinkedIn For Business
August 14 |  9:00am-12:00pm  |   More Info 

*Professional Telephone Skills 
August 18 |  9:00am-12:00pm  |  More Info 
*Communication Skills Training for the Success of Your Business
August 20 |  9:00am-12:00pm  |  More Info

*Twitter For Business
August 21 |  9:00am-12:00pm  |  More Info

*Networking, The Power of Connected People
August 22 |  9:00am-12:00pm  |  More Info

*Teambuilding & Conflict Resolution
August 26 |  9:00am-12:00pm  |  More Info

*Retail Management
August 28 |  9:00am-12:00pm  |  More Info

Winnipeg BEST Ambassador
September 3   |  9:00am-12:00pm  |  More Info

Reading & Understanding Financial Statements & Using Them As A Management Tool
September 9   |  9:00am-12:00pm  |  More Info

Manitoba BEST Managing Excellence
September 17 |   9:00am-4:00pm   |  More Info

Retail Merchandising
September 17 |  9:00am-12:00pm  |  More Info

Marketing In A Digitally Savvy World
September 18 |  9:00am-12:00pm  |  More Info

Professional Telephone Skills
September 18 |  9:00am-12:00pm  |  More Info

Pinterest For Business
September 19 |  9:00am-12:00pm  |  More Info

Assertiveness For Professionals - Finding Your Voice
September 22 |  9:00am-12:00pm  |  More Info

Manitoba BEST Service Excellence
September 24 |   9:00am-4:00pm   |  More Info

Developing A Policies & Procedures Manual
September 25 |  9:00am-12:00pm  |  More Info

Professionalism For Life & Career Success
September 25 |  9:00am-12:00pm  |  More Info

Self Confidence In A Snap
September 26 |  9:00am-12:00pm  |  More Info

Five Skills of a Powerful & Effective Leader
September 29 |  9:00am-12:00pm  |  More Info

Staff Retention
September 30 |  9:00am-12:00pm  |  More Info

Contact MTEC at 204-957-7437 or email . 


All courses will be held at the MTEC Learning Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba, R3Y 1P6.   


Safety Corner


SAFE Work Manitoba has recently launched a new safety demonstration trailer.  SAFE Work on Wheels is a dynamic presentation that educates workers, youth, and employers about the importance of workplace safety.


The SAFE Work on Wheels presentation is free and extremely portable. It can come to you regardless of where you are in Manitoba.  Presentations can be customized to suit your organization and be from 15 minutes to an hour in length, featuring demonstrations on SAFE eye-wear, fall protection, lifting and hand safety.


If your organization is interested and would like to book a session you can register through: or contact Steve Nicholson, SAFE Coordinator at 204-954-4854.


Upcoming Safety Training



Job Hazard Analysis/Safe Work Procedures

August 14 |  8:30am-12:00pm  |  More Info

COST: FREE to the Hospitality Industry (Rate Code 70106); Regular $49.00+GST 


Safety Committee/Representative Basics 

August 14 |   1:00pm-4:30pm   |  More Info

COST: FREE to the Hospitality Industry (Rate Code 70106); Regular $49.00+GST  


Manitoba Health Certified Food Handler Training Program

August 27 |   9:00am-4:30pm   |  FULL  

COST: $99.00+GST     


Respectful Workplaces  

September 16 |  8:30am-12:00pm  |  More Info

COST: FREE to the Hospitality Industry (Rate Code 70106): Regular $49.00+GST


Supervisor/Manager Safety Roles & Responsibilities

September 16 |   1:00pm-4:30pm   |  More Info 

COST: FREE to the Hospitality Industry (Rate Code 70106): Regular $49.00+GST


Safety Committee/Representative Basics  

September 23 |  8:30am-12:00pm  |  More Info 

COST: FREE to the Hospitality Industry (Rate Code 70106): Regular $49.00+GST


Workplace Hazardous Materials Information System (WHMIS) Basics 

September 23 |   1:00pm-4:30pm   |  More Info 

COST: FREE to the Hospitality Industry (Rate Code 70106): Regular $49.00+GST


For additional information, or to register for upcoming workshops, please contact SAFE Hospitality at: or by calling 204-694-7233.

New Labour Market Information: Youth Employment in Tourism in Canada

It is widely known that the tourism sector provides more than its share of employment opportunities for youth, including part time or seasonal work for students, many peoples' first introduction to the world of work, and entry level positions that lead to fulfilling careers as tomorrow's tourism industry leaders.

Some very interesting recent data from the Human Resource Module of the Tourism Satellite Account, 2012, on youth employment in the tourism sector in Canada:   


More than half a million tourism jobs (538,000) are held by youth. This is 36% of all tourism jobs, which is slightly fewer (-2%) than in 2008. The slack was picked up by workers aged 45 and older. Since 2008, the number of tourism jobs held by older workers has increased 44,500 (11%), while there are 1,000 fewer jobs held by youth.


Almost three-quarters (72%) of tourism employees aged 15-24 are employed in food and beverage services, so the largest "youth" occupations are food counter attendants, food and beverage servers, and cooks, followed by program leaders and hosts/hostesses. The top three occupations comprise 55% of ALL youth employment in the tourism sector, while the top five represent 64%.


Produced by Statistics Canada, the Human Resource Module of the Tourism Satellite Account is emulated by countries around the world. It is the first of its kind, globally, and is unique in measuring and reconciling data on the number of tourism jobs in relation to the economy as a whole nationally and, for the first time ever, in each province and territory. It also offer valuable information about job characteristics in the Canadian tourism sector.

"If you don't like something, change it.  

If you can't change it, change your attitude."

~Maya Angelou

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Manitoba Tourism Education Council | 75 Scurfield Boulevard, Unit 3 | Winnipeg | Manitoba | R3Y 1P6 | Canada