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December 8, 2016 - In This Issue:
MTEC is Launching a New Responsible Service Certification

 
Smart Choices, Responsible Service Certification
MTEC is launching a new responsible service program that will replace Serving it Safe and the Problem Gambling Assistance Program (PGAP). Smart Choices, Responsible Service Certification will launch on January 2, 2017, and Serving it Safe will no longer be offered.

Managers, staff and security who already have Serving it Safe or It's Good Business Certification will have a five-year grace period before they have to take Smart Choices.

Who has to take this training?
Under the Liquor and Gaming Act, all managers, security and staff who serve or sell liquor must take responsible service training. While this training has been required for service establishments since the 1990s, the same standard will now apply to liquor retailers. This includes managers, security staff and delivery drivers at beer vendors, Liquor Marts, liquor vendors, specialty wine stores and duty-free stores. Retail staff at liquor manufacturers with a retail endorsement will also be required to have this training.

Service Establishments:
Effective January 2, 2017, managers, security and staff who do not already have Serving it Safe or It's Good Business training must successfully complete Smart Choices before starting to work in a licensed service establishment.

Retail Establishments: As this is a new requirement for retail licensees, managers, security, staff and delivery drivers who currently work in licensed retail establishments will have a one-year grace period to complete responsible service training. The LGA will begin to inspect retail premises for compliance with this training requirement effective January 1, 2018.

Smart Choices, Responsible Service Certification will be offered on-line, in the classroom and paper-based.

For more information about Smart Choices, go to www.SmartChoicesmb.ca or call Vanessa Hernandez, Smart Choices, Responsible Service Coordinator at 204-957-7437 or email vhernandez@mtec.mb.ca.
 
MTEC Holiday Celebration  
We Wish You "All the Best" in 2017!

On behalf of the MTEC Board of Directors and Staff, have a very Merry Christmas and Happy New Year!

Shannon Fontaine, CEO
Manitoba Tourism Education Council (MTEC)
 
The Manitoba Tourism Education College

Great careers begin at MTEC! Register now for the next training programs beginning on  January 16th, 2017.

The Manitoba Tourism Education College (MTEC) is a recognized post-secondary institution that is registered with Manitoba Education and Training, Advanced Learning Division. The College offers 6 and 8 week comprehensive training programs for needed positions in the hospitality and retail industries in Manitoba.

All of the training is delivered in the classroom, with a portion of the Line Cook Training Program delivered in a commercial kitchen. Training focuses on the essential skills required to perform in all of the positions. Students not only gain the education and skill to perform these jobs, they will have gained practical experience through their work practicum.
  • Front Desk Clerk - 6 Week Training Program
  • Housekeeping Room Attendant - 6 Week Training Program
  • Food and Beverage Server - 6 Week Training Program
  • Line Cook - 8 week Training Program
  • Retail Sales Associate - 6 Week Training Program
Training Programs can be combined and students will graduate with training and experience in 2 or more occupations.
 
For more information on the Manitoba Tourism Education College training programs, visit our website at www.MTECcollege.ca, email us at info@MTECcollege.ca or call (204) 957-7437.  

 
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December & January Upcoming Training

*Twitter for Business
December 8   |  9:00am-12:00pm  |  More Info

*Art of Communication
December 9   |  9:00am-12:00pm  |  More Info

Food Handler Certification - Saturday
December 10  |   9:00am-4:00pm   |  More Info 
COST: $85.00+GST  *Challenge Exam Available $55.00+GST

*Instagram for Business
December 13  |  9:00am-12:00pm  |  More Info 
 

*Handling Difficult Situations - Supervisors & Managers
December 14  |  9:00am-12:00pm  |  More Info

*Presentation Skills - Getting Your Message Across with Confidence
December 15  |  9:00am-12:00pm  |  More Info

Food Handler Certification
January 11   |   9:00am-4:00pm   |  More Info 
COST: $85.00+GST  *Challenge Exam Available $55.00+GST

*The Art of Email
January 12   |  9:00am-12:00pm  |  More Info

*Blogging for Business
January 13   |  9:00am-12:00pm  |  More Info 

*Preparing a Business Plan
January 17   |  9:00am-12:00pm  |  More Info

*Reading & Understanding Financial Statements & Using Them as a Management Tool
January 19   |  9:00am-12:00pm  |  More Info

*Teambuliding & Conflict Resolution Skills
January 24   |  9:00am-12:00pm  |  More Info  

*Facebook for Business
January 25   |  9:00am-12:00pm  |  More Info 

*Manitoba BEST Service Excellence
January 27   |   9:00am-4:00pm   |  More Info

*Performance Coaching for Success
January 31   |  9:00am-12:00pm  |  More Info

*Complimentary Sessions

Contact MTEC at 204-957-7437 or email register@mtec.mb.ca.

All courses will be held at the MTEC Training Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba, R3Y 1P6.   **Free parking available!
 
"Change is the end result of all true learning."

                      ~ Leo Buscaglia

 
Manitoba Tourism Education Council, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba R3Y 1P6 Canada
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