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December 6, 2017 - In This Issue:
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How Do You Avoid Employee Turnover?
Create an effective retention plan that helps you understand why employees stay with or leave an organization-and use that information to put in place a range of strategies to ensure your organization meets employees' needs and expectations. Make your business a place where employees enjoy working. If an employee enjoys their work, they will do a better job and it will be apparent to your customers. Your goal should be to have your employees be ambassadors for your company!
- When hiring, you need to start by properly explaining what the position is and what duties will be required. Many times new employees don't stay with an organization because they didn't completely understand the position that they were hired for.
- Hire the right person for the job. Make sure that the new hire has the right skill-set, experience/education and personality for the position.
- Provide the proper training, to insure that the new staff member has a clear understanding of how to perform their duties and is not learning by trial and error.
- Increase your human resource skills, so that you will know how to create loyalty and avoid losing your staff to the competition.
- Let employees' be involved in the decisions that affect their work. It is far easier to get employee "buy in" if they have been involved in the process.
- Be aware that different things motivate different people. For example: an employee with young children may value having a more flexible schedule. The same person may be motivated by other things once their children are older.
DATE: December 14, 2017
TIME: 9:00am-12:00pm
COST: Complimentary
For more information or to register, please contact us at 204-957-7437 or email register@mtec.mb.ca.
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3-Part Training Series for Event Coordinators & Planners
Whether you are a full time Event Planner, or arrange the corporate events as part of your job description, this 3 day training series can greatly increase your knowledge of planning an event, from start to finish.
The next 3-Part Series for Event Coordinators & Planners will be on January 19, 26 and February 2, 2018, from 9:00am-4:00pm.
For more information on the upcoming training dates, please click here , or contact Fiona Slikker at fslikker@mtec.mb.ca or call 204-957-7437.
Shirley Tillett Scholarship Fund for Event Professionals
There is also a scholarship fund that will cover half of the tuition fee. The Shirley Tillett Scholarship Fund for Event Professionals. Shirley Tillett, founder of Shirley Tillett and Associates (STA), successfully operated her event planning and training company for over 20 years. She also founded the Event Professionals of Manitoba Association (EPM).
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 Customized Training for Hotel Managers and Supervisors
MTEC has developed 3 new training sessions specifically for hotel managers, supervisors and those who you may want to promote into those positions.
January 16, 2018
9:00am-12:00pm
January 18, 2018
9:00am-12:00pm
Introduction to Guest Services
January 23, 2018
9:00am-12:00pm
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The Manitoba Tourism Education College
Great careers begin at MTEC!
Register now for the next training programs beginning on January 15th, 2018.
The Manitoba Tourism Education College (MTEC) is a recognized post-secondary institution that is registered with Manitoba Education and Training, Advanced Learning Division. The College offers 6 and 8 week comprehensive training programs for needed positions in the hospitality and retail industries in Manitoba.
All of the training is delivered in the classroom, with a portion of the Line Cook Training Program delivered in a commercial kitchen. Training focuses on the essential skills required to perform in all of the positions. Students not only gain the education and skill to perform these jobs, they will have gained practical experience through their work practicum.
- Front Desk Clerk - 6 Week Training Program
- Retail Sales Associate - 6 Week Training Program
- Housekeeping Room Attendant - 6 Week Training Program
- Line Cook - 8 Week Training Program
Training Programs can be combined and students will graduate with training and experience in 2 or more occupations.
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On behalf of the Board of Directors, and MTEC team, we wish you a happy and prosperous 2018!
Shannon Fontaine, CEO MTEC
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December & January Upcoming Training
*LinkedIn for Business
*Assertiveness in the Workplace
*Handling Difficult Situations
*Motivating & Giving Effective Feedback
*Business Etiquette
*Teambuilding & Conflict Resolution Skills January 9 | 9:00am-12:00pm | More Info
Food Handler Certification
COST: $85.00+GST *Challenge Exam Available $55.00+GST
*Art of Communication
*Direct Booking Strategy For Hotels
*Introduction to Revenue & Yield Management
*Manitoba BEST Service Excellence
3-Part Training Series for Event Coordinators and Planners- Introduction, Overview and Administrative Skills
COST: $350.00+GST
*Introduction to Guest Service Management
*Self Confidence in a Snap
3-Part Training Series for Event Coordinators and Planners- Event Coordination and Marketing
COST: $350.00+GST
*Facebook For Business
*Handling Difficult Situations
*Teambuilding & Conflict Resolution Skills
3-Part Training Series for Event Coordinators and Planners- Risk Management, Human Resources, Communication and Professionalism
*Complimentary SessionsContact MTEC at 204-957-7437 or email register@mtec.mb.ca.
All courses will be held at the MTEC Training Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba, R3Y 1P6. **Free parking available!
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"For it is in giving that we receive."
~ Francis of Assisi
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