January 8, 2020 - In This Issue:
Formula for Success

Many people working in the tourism industry, as well as in many other industries, have started at entry level positions and been promoted to supervisory/management positions with very little, or no, formal training. They have learned on the job and gained a really good understanding of the day-to-day operations of the business, but never really learned business skills that would greatly increase their chances of being successful in these positions.
 
Now, more than ever, businesses in the retail, hospitality and tourism industries need to stay competitive. Managers and front line staff should possess business skills, like how to "sell" the products and services offered in their business.
 
Over the past several years, MTEC has continued to expand our training in all areas, including business skills, HR, leadership and customer service training. Training is customized for owner/operators, managers, supervisors and front line staff. This was a logical decision for us; to assist businesses in the retail and tourism industries remain sustainable by having a well-trained workforce.
 
The "formula for success" is developing a well-trained, professional workforce. A workforce that understands the importance of selling, to attract new customers and providing exceptional customer service to keep those customers coming back!
 
MTEC currently offers a full suite of training sessions that teach business skills. A good session to start the new year with is:
 
DATE: Thursday, January 23
TIME: 9:00am-12:00pm
COST: Complimentary
 
3-Part Training Series 

This training series provides valuable information for people who are currently working as event planners as well as those who would like to be event planners! Whether full-time or a function of their position, this training can re-enforce what is being done right, and teach things that could avoid liability and/or failure of an event. 

Successful events don't just happen. A successful event is the culmination of planning, preparation and taking care of many details. This 3-Part Series covers everything from the Marketing, Administration, Risk Management and Human Resources involved with coordinating a successful event.  

The next series will be delivered on Friday, January 24th, 6:00pm-9:30pm, Saturday, January 25th, 8:30am to 4:30pm and Sunday, January 26th from 8:30am-4:30pm.

To Register or for more information, please click here, or contact Monique Couture at mcouture@mtec.mb.ca or call 204-957-7437. 
 
Shirley Tillett Scholarship Fund for Event Professionals  
  
There is also a scholarship fund that will cover the full amount of tuition for the MTEC 3-Part Series for Event Coordinators & Planners. The Shirley Tillett Scholarship Fund for Event Professionals. Shirley Tillett, founder of Shirley Tillett and Associates (STA), successfully operated her event planning and training company for over 20 years. She also founded the Event Professionals of Manitoba Association (EPM). 

Please click here for more information.  
 

The Manitoba Tourism Education College - Training Future Employees for Manitoba's Hospitality & Retail Industries!

Great careers begin at MTEC!
Register now for the next training programs beginning on January 27, 2020.

The Manitoba Tourism Education College (MTEC) is a recognized post-secondary institution that is registered with Manitoba Education and Training, Advanced Learning Division. The College offers 6 and 8 week comprehensive training programs for needed positions in the hospitality and retail industries in Manitoba.

All of the training is delivered in the classroom, with a portion of the Line Cook Training Program delivered in a commercial kitchen. Training focuses on the essential skills required to perform in all of the positions. Students not only gain the education and skill to perform these jobs, they will have gained practical experience through their work practicum.
  • Bartender and Food & Beverage Server - 7 Week Training Program
  • Front Desk Clerk - 6 Week Training Program
  • Retail Sales Associate - 6 Week Training Program
  • Housekeeping Room Attendant - 6 Week Training Program
  • Line Cook - 8 Week Training Program
  • Food & Beverage Server - 6 Week Training Program
     
Training Programs can be combined and students will graduate with training and experience in 2 or more occupations.
 
For more information on the Manitoba Tourism Education College training programs, visit our website at www.MTECcollege.ca, email us at info@MTECcollege.ca or call (204) 957-7437.  

 
MTEC Job Board

Did you know that MTEC has a Job Board where you can advertise for employees at no cost?  
In the last three months alone, the job board was viewed over 16,000 times. 
 
JANUARY UPCOMING TRAINING 

*Event Coordinator 101
January 14   |  9:00am-12:00pm  |   More Info

*The Art of Email
January 15   |  9:00am-12:00pm  |   More Info

*Stress Management
January 20  |  9:00am - 12:00pm  |   More Info

*Disengaged Employees-The True Cost to Your Business
January 21   |  9:00am-12:00pm  |   More Info

*The Math of Financial Statements 
January 22   |  9:00am-12:00pm  |   More Info

*Selling is For Everyone
January 23   |  9:00am-12:00pm  |   More Info

3-Part Training Series for Event Coordinators and Planners-Introduction, Overview and Administrative Skills 
January 24   |  6:00pm-9:30pm  |   More Info
COST: $180.00+GST

*Manitoba Service Excellence: Training to Give Your Business The Competitive Edge-For Managers
January 24   |  9:00am-4:00pm  |   More Info

3-Part Training Series for Event Coordinators and Planners-Event Coordination and Marketing-Saturday
January 25   |  8:30am-4:30pm  |   More Info
COST: $180.00+GST

Food Handler Certification-Saturday
January 25   |  9:00am-4:00pm  |   More Info 
COST: $85.00+GST  *Challenge Exam Available $55.00+GST

3-Part Training Series for Event Coordinators and Planners- Risk Management, Human Resources, Communication and Professionalism-Sunday
January 26   |  8:30am-4:30pm  |   More Info
COST: $180+GST

*Habits of a Winner-How to Start, Stop and Stick to Any Habit
January 27   |  9:00am-12:00pm  |   More Info

*Respectful Workplaces
January 28   |  9:00am-12:00pm  |   More Info

*Handling Difficult Situations-Supervisors & Managers
January 30   |  9:00am-12:00pm  |   More Info

*Developing a Policies and Procedures Manual
January 31   |  9:00am-12:00pm  |   More Info


FEBRUARY UPCOMING TRAINING 

*Negotiating-Is That The Best You Can Do?
February 4   |  9:00am-12:00pm  |   More Info

*Networking, The Power of Connected People
February 5   |  9:00am-12:00pm  |   More Info

*Leadership Promotion-Making the Transition from Peer to Boss
February 12   |  9:00am-12:00pm  |   More Info

*Assertiveness in the Workplace
February 14   |  9:00am-12:00pm  |   More Info

Food Handler Certification
February 14   |  9:00am-4:00pm  |   More Info 
COST: $85.00+GST  *Challenge Exam Available $55.00+GST

*Art of Communication
February 19  |  1:00pm-4:00pm  |   More Info

*Handling Difficult Situations
February 20   |  9:00am-12:00pm  |   More Info

*Ethical Decision Making & Leadership 
February 21  |  9:00am-12:00pm  | More Info

Food Handler Certification-Saturday
February 22  |  9:00am-4:00pm  |   More Info 
COST: $85.00+GST  *Challenge Exam Available $55.00+GST

*Five Skills of a Powerful and Effective Leader 
February 24   |  9:00am-12:00pm  |   More Info

*How to Handle Toxic Behavior
February 24   |  1:00pm-4:00pm  |   More Info

*Professional Telephone Skills for Supervisors-NEW
February 25   |  9:00am-12:00pm  |   More Info

*Instagram for Business
February 26  |  9:00am-12:00pm  |  More Info

*Facebook for Business
February 27   |  9:00am-12:00pm  |   More Info

*Performance Coaching for Success
February 28   |  9:00am-12:00pm  |   More Info

*Courage, Confidence & Resilience
February 28  |  1:00pm - 4:00pm  |  More Info


*Complimentary Sessions

Contact MTEC at 204-957-7437 or email register@mtec.mb.ca.

All courses will be held at the MTEC Training Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba  Free parking available!
 

"Great things happen to those who don't stop believing, trying, learning and being grateful."
 
Roy T. Bennet

   
Manitoba Tourism Education Council, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba R3Y 1P6 Canada
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