Having trouble viewing this email? Click here

 

 
March 6, 2013 - In This Issue:

Complimentary Winnipeg BEST Ambassador Training in March and April

 

In celebrating our move at the end of March, MTEC is offering complimentary Winnipeg BEST Ambassador Training Sessions on March 20th at our current location, and April 30th at our new location on Scurfield Boulevard.

 

Spring is the perfect time to prepare your business for summer visitors. Participants in these sessions will learn how to use personal interactions to deliver outstanding customer service that is remembered by each visitor, enhance their knowledge and pride of Winnipeg and the diverse activities and destinations each neighborhood has to offer, and create a memorable experience and a powerful connection for visitors to our city and your business.

 

To register for either of these sessions or for more information, please contact Luanne Christensen, Training Services Coordinator at 204-957-7437 or lchristensen@mtec.mb.ca.

_____________________________________________________________________________________

MTEC is moving the week of March 25th. Our new location will be at 75 Scurfield Boulevard, Unit 3. We are looking forward to having a space that is on one floor, larger classrooms and meeting rooms, wheelchair accessible and conveniently located on a bus route. We look forward to seeing you in our new location!
THAT'S PRIVATE!
Get the Facts on Your Obligations under PIPEDA
  
David Carrick, a Partner with the Winnipeg Law firm of Aikins, MacAulay and Thorvaldson LLP, will present a comprehensive session on PIPEDA-the federal government's Personal Information, Protection and Electronic Documents Act. He will review existing obligations under PIPEDA in terms of the collection, use, disclosure and retention of personal information, alert you of amendments to PIPEDA that are working their way through Parliament that will dramatically change how your organization will need to respond to a breach of privacy, identify liability minefields, and provide practical advice to reduce your organization's risk of non-compliance. Employer's use of their employee's Facebook postings will also be discussed, as well as the possible liability to your organization.

 

This workshop will be held on March 14, 2013, from 9:00am -12:00pm. 
  
COST: SPECIAL PRICE $49.00; Regular $99.00
  
For more information please click here, or to register for this workshop, please contact Patricia Walker at 204-957-7437 or email pwalker@mtec.mb.ca or register@mtec.mb.ca. 
emerit Training and Certification Resources for Food and Beverage Occupations
 

The Canadian Food and Beverage Services industry is facing a projected labour shortage equivalent to about 35,000 full time jobs by 2015 (The Future of Canada's Tourism Sector, March 2012). For food and beverage businesses, finding and keeping high performing employees will be even more difficult. Formal training and recognition programs are important strategies for retention of key employees, and will be crucial as shortages return.
 

Designed to complement existing training, emerit resources include National Occupational Standards, ebooks, Online Learning, and traditional Workbooks. They are flexible enough to be used as self-study courses or taught in a classroom or group training setting.


You may also want to reward top performers with emerit professional certification. Successful candidates are awarded a nationally recognized professional designation that identifies them as among the elite in their occupation.


For more information about how emerit can help prepare your business for success in the face of returning labour shortages, visit emerit.ca or call 1-204-957-7437 or e-mail fmcintyre@mtec.mb.ca

 

Food Service Offers an a la Carte Menu of Career Options

 

By Denise Deveau, For Postmedia News February 4, 2013
 

You wouldn't think serving tables at a college restaurant in Brandon, Manitoba would get you to Brazil.
 

But Brittany Ross' outstanding restaurant service skills earned her gold medal in November at the WorldSkills Americas competition in Sao Paulo. A graduate from the hotel and restaurant management program at Assiniboine Community College's Institute of Culinary Arts in Brandon, the 20-year-old is an evening supervisor for the city's Lady of the Lake Cafe.
 

"I always loved to cook, but I knew I didn't want to do it my whole life," Ross says. "I decided taking a management program would allow me to explore all sorts of [food service career] options. Now I realize I can go anywhere with this program. There are so many things I want to do, like taking sommelier courses so I can go to Italy or Australia."

Read More

 

Train the Trainer

 

Young workers look to supervisors and managers for guidance, training and direction. Trainers should be are aware of their safety and health responsibilities and expectations in the workplace. As a trainer you should provide leadership, establish safe work procedures, lead by example and be familiar with the act and regulations.

 

The Manitoba Workplace Safety and Health Act W210 legislation requires supervisors to take all precautions necessary to protect the safety and health of a worker under his or her supervision. Supervisors and managers are required by legislation to ensure 4(2)(h)(i) the employer's workers are supervised by a person who is competent; because of knowledge, training or experience, that work is performed in a safe manner.

This two day workshop will help participants understand legal requirements of being a trainer, provide them with the tools and have a basic understanding of the duties and functions of being an effective leader and skills to become a trainer.

 

About the trainer:
Geoffrey Mackay is a certified Vocational Culinary Arts teacher and a Journeyman Red-Seal cook. He has over 30 years of experience in the hospitality industry and extensive teaching experience in both classroom and workplace settings. Geoffrey is a also a member of the National Working Group for Interprovincial guide for the Cook Trade and has an extensive background in Safety & Health. Geoffrey has successfully supervised apprentices in various locations throughout Canada.

 

Join us on April15th and 16th, 2013! SAFE Hospitality is holding a two day Train the Trainer workshop. This workshop is geared towards supervisors and managers or anybody with a general interest in becoming an effective leader and trainer.
 

 

 

Date: Monday, April 15, 2013

        Tuesday, April 16, 2013

 

Time: 8:30am-4:30pm

 

Location: Learning Centre, #3-75 Scurfield Blvd

                 Winnipeg, Manitoba

                 R3Y 1P6

 

We are offering complimentary seats for this session. Sign up now! To register please visit www.safehospitality.com, call 694-SAFE (7233) or email at info@safehospitality.com.

  

Upcoming Safety Training

  

Diversity in the Workplace - Disability Sensitivity Training

March 8   |  9:00am-12:00pm  |  More Info

COST: FREE

 

Train the Trainer

April 15-16 | 8:30am-4:30pm | More Info

COST: FREE

 

First Aid/CPR with AED Training

April 17   | 8:30am-4:30pm  |  More Info
COST: $75.00+GST Hospitality Industry (Rate Code 70106); Regular $89.00+GST

 

Safety Committee/Representative Basics

April 18   |  8:30am-12:00pm  |  More Info

COST: FREE to the Hospitality Industry (Rate Code 70106); Regular $49.00+GST

 

Emergency Preparedness
April 18   |  1:00pm-4:30pm  |  More Info

COST: FREE to the Hospitality Industry (Rate Code 70106); Regular $49.00+GST

 

Respectful Workplaces

April 23   | 8:30am-12:00pm  |  More Info

COST: FREE to the Hospitality Industry (Rate Code 70106); Regular $49.00+GST

 

For additional information, or to register for upcoming workshops, please contact Alexa at: alexa@safehospitality.com or by calling 204-694-7233.  

March & April Training

 

Keep Your Business Profitable - Invest Your Time In Training!

    

*We are offering 15 complimentary seats for many of the following sessions. Sign up now!

  

*Diversity in the Workplace - Disability Sensitivity Training

March 8    |  9:00am-12:00pm  |  More Info

 

*Facebook for Business

March 12   |  9:00am-12:00pm  |  More Info

 

*Five Skills of a Powerful and Effective Leader

March 13   |  8:30am-11:0am   |  More Info

 

THAT'S PRIVATE! Get the Facts on your Obligations under PIPEDA

March 14   |  9:00am-12:00pm  |  More Info

COST: SPECIAL PRICE! $49.00+GST; Regular $99.00+GST

 

*Motivating & Giving Positive Feedback

March 15   |  9:00am-12:00pm  |  More Info

 

*Staff Retention: How to Attract & Keep the Good Ones!

March 19   |  9:00am-12:00pm  |  More Info

 

*Winnipeg BEST Ambassador

March 20   |  9:00am-12:00pm  |  More Info

COST: FREE; Regular $49.00+GST

 

*Retail Display & Visual Presenation *NEW*

March 21   |  9:00am-12:00pm  |  More Info

 

*Negotiating: Achieving Better Solutions for Yourself & Your Business

April 9    |   8:30am-11:30am  |  More Info

 

*Generations in the Workplace

April 10   |  9:00am-12:00pm  |  More Info

 

*Professional Telephone Skills

April 12   |  9:00am-12:00pm  |  More Info

 

*Handling Difficult Situations

April 24   |  9:00am-12:00pm  |  More Info

 

*Marketing Your Business in a Digitally Savvy World - Getting Customers to Come to You

April 25   |  9:00am-12:00pm  |  More Info

 

QuickBooks for Business

April 26   |  9:00am-12:00pm  |  More Info

COST: SPECIAL PRICE $49.00+GST; Regular $99.00+GST

 

 

 

Contact MTEC at 204-957-7437 or email register@mtec.mb.ca. 
 

 

 

All courses BEFORE MARCH 25, 2013,will be held at the MTEC Learning Centre, Suite 100 - 1534 Gamble Place, Winnipeg, Manitoba. All courses AFTER MARCH 25, 2013, will be held at our new MTEC Learning Centre, Unit 3-75 Scurfield Blvd, Winnipeg, Manitoba, R3Y 1P6.  

 

 

 

 

 

 

 

 
Be a yardstick of quality. Some people aren't used to an environment where excellence is expected. 
          - Steve Jobs
This email was sent to enews@mtec.mb.ca by enews@mtec.mb.ca |  
Manitoba Tourism Education Council | Suite 100 - 1534 Gamble Place | Winnipeg | Manitoba | R3T 1N6 | Canada