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May 6, 2020 - In This Issue:
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What's New?
Cleaning Program to Give Your Business a Competitive Edge
MTEC is launching the new Clean it Right on-line training program on June 1, 2020, FREE for tourism, hospitality and retail businesses. As businesses start to re-open, or open to the public, some customers will be hesitant to travel, shop and eat out during the post COVID-19 period.
The Clean it Right program has been developed with the goal to increase the safety of guests, visitors and workforce in the Tourism, Hospitality and Retail industry. This training will help people who work in the industry understand the significance of following the cleaning and disinfection procedures of their business by adjusting current practices. Clean it Right focuses on enhancing proper cleaning and disinfection or sanitizing areas specific to each type of business.
A study in 2017 by P & G Professional, the away from home division of Proctor & Gamble, revealed that nearly all consumers consider cleanliness when deciding whether or not to return to a business. "No matter how big or small the business, every experience a customer has at a hotel, restaurant, salon, day care facility or office affects their perception and inclination to come back."
According to their survey, it doesn't matter how good the service is or how wonderful the employees are, it's how clean and fresh a hotel, restaurant, salon or office is that matters most for 92 percent of consumers when deciding if they will become a repeat customer. It also stated that in fact, 9 in 10 (91%) agreed that they were more likely to have an overall negative opinion of an independent business if the public spaces (lounges, restrooms or lobbies) are not clean. Clean it Right is not a program to teach participants how to be cleaners. It is awareness and education program that considers our current situation given COVID-19, but will also be a program that has long term benefits for business. The commitment to providing a clean and safe environment for customers and employees will give your business a competitive edge.
Who should take the training?
This training is definitely for the cleaners, but cleaners could never keep up with the scope and frequency required to have a safe and clean business. It is recommended that several staff also take the training.
Businesses that train all of their cleaning staff will receive a window decal to show the public they are committed to providing a clean and safe environment.
Click here for more information |
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FREE WHMIS On-line Certification
In our goal of assisting the tourism, hospitality and retail industry re-bound, MTEC will be waiving all charges for our on-line WHMIS Certification for businesses in the industry that need to train their employees.
This WHMIS Certification will be free for businesses in the tourism, hospitality and retail industry from May 1, 2020 - June 1, 2021.
Click here to register for the WHMIS on-line certification
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Complimentary MTEC Training Delivered via Zoom Extended and Expanded
In April MTEC expanded its Zoom training sessions and reach. We are now delivering our 3 hour, facilitator led, training throughout the province.
We have scheduled training via Zoom, every day Monday - Friday, right through to July. The 3 hour training sessions being delivered consist of a combination of Business Skills, Personal Development and Social Media for Business.
Click here to view all upcoming Zoom training sessions
MAY ZOOM TRAINING
| Thursday, May 7 | 9 am - 12 noon | Five Skills of a Powerful and Effective Leader | | Friday, May 8 | 9 am - 12 noon | Courage, Confidence and Resilience
| | Monday, May 11 | 9 am - 12 noon | Instagram for Business | | Tuesday, May 12 | 9 am - 12 noon | Selling is For Everyone | | Wednesday, May 13 | 9 am - 12 noon | Managing Mental Health in the Workplace | | Thursday, May 14 | 9 am - 12 noon | Negotiating; Is This the Best You Can Do? | | Thursday, May 14 | 12:30 pm - 3:30 pm | Assertiveness in the Workplace | | Friday, May 15 | 9 am - 12 noon | Stress Management in the Workplace | | Tuesday, May 19 | 9 am - 12 noon | Facebook for Business
| | Wednesday, May 20 | 9 am - 12 noon | Courage, Confidence and Resilience
| | Thursday, May 21 | 9 am - 12 noon | Selling is For Everyone
| Thursday, May 21
| 12:30 pm - 3:30 pm | Five Skills of a Powerful & Effective Leader | | Friday, May 22 | 9 am - 12 noon | Managing Mental Health in the Workplace | | Monday, May 25 | 9 am - 12 noon | Negotiating; Is That The Best You Can Do? | | Tuesday, May 26 | 9 am - 12 noon | Five Skills of a Powerful & Effective Leader | | Wednesday, May 27 | 9 am - 12 noon | Emotional Intelligence | | Thursday, May 28 | 9 am - 12 noon | Team Building | | Friday, May 29 | 9 am - 12 noon | Ethical Decision Making & Leadership |
JUNE ZOOM TRAINING
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Monday, June 1
| 9 am - 12 noon |
| | Monday, June 1 | 12:30 pm - 3:30 pm | Emotional Intelligence | |
Tuesday, June 2
| 9 am - 12 noon | Ethical Decision Making & Leadership | | Wednesday, June 3 | 9 am - 12 noon | The Math of Financial Statements | |
Thursday, June 4
| 9 am - 12 noon |
| | Friday, June 5 | 9 am - 12 noon |
| | Monday, June 8 | 9 am - 12 noon |
| | Tuesday, June 9 | 9 am - 12 noon |
| | Wednesday, June 10 | 9 am - 12 noon |
| | Thursday, June 11 | 12:30 pm - 3:30 pm |
| | Friday, June 12 | 9 am - 12 noon |
| | Monday, June 15 | 9 am - 12 noon | Ethical Decision Making & Leadership | | Tuesday, June 16 | 9 am - 12 noon |
| | Wednesday, June 17 | 9 am - 12 noon |
| | Thursday, June 18 | 9 am - 12 noon |
| | Friday, June 19 | 9 am - 12 noon |
| | Monday, June 22 | 9 am - 12 noon |
| | Tuesday, June 23 | 9 am - 12 noon |
| | Wednesday, June 24 | 9 am - 12 noon |
| | Thursday, June 25 | 9 am - 12 noon |
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Friday, June 26
| 9 am - 12 noon |
| | Monday, June 29 | 9 am - 12 noon |
| | Tuesday, June 30 | 9 am - 12 noon |
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Trainer handouts and meeting login information will be emailed to registered participants prior to the training.
We look forward to seeing you ... remotely!
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"Night is always darker before the dawn and life is the same, the hard times will pass, everything will get better and sun will shine brighter than ever."
Ernest Hemingway
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