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January 13, 2016 - In This Issue:
Disengaged Employees - The True Cost to Your Business
"How to Obtain & Sustain Employee Engagement"
 
It's a new year, but as supervisors and managers, we face the same old problems. Being disengaged is one of the main causes for employee turn-over and poor performance. Disengaged employees often spread their discontentment throughout an organization, which can have a negative effect on other employees.
 
During this 3 hour session, you will gain a better understanding of what "engagement" is and why it matters so much to your business. You will also gain ideas on how to obtain and sustain employee engagement in your organization.
 
WHEN: February 10, 2016
TIME: 9:00am-12:00pm
COST: Complimentary (one time only!); Regular $40.00+GST

For more information, please click here, or call the office at 204-957-7437 or email register@mtec.mb.ca.  
 
Disability Sensitivity-Creating an Inclusive Workplace

Creating an inclusive workforce that capitalizes on people's strengths, and embraces diversity, can be a sound business strategy. When we interview and select potential employees, we look at what they can do, versus what they can't do in our workplace. Many times providing minor accommodations can make it possible for qualified employees to work in, and be a valuable asset to your organizations.
 
According to Statistics Canada in 2012 - The employment rate for persons with a disability was 54%, compared to a national average of 6.9%. When we talk about an inclusive workforce, we mean one that does not discriminate because of race, religion, sexual orientation or someone with a disability.
 
When seeking employees - look for what someone can do, not what they can't do. An inclusive workforce is not them and us - it is "US."

WHEN: February 5, 2016
TIME: 9:00am-12:00pm
COST: Complimentary; Regular $99.00+GST

For more information, please click here, or call the office at 204-957-7437 or email register@mtec.mb.ca.  
 
MTEC Job Board

Did you know that we have a Job Board that is complimentary for the Tourism, Hospitality and Retail industries in Manitoba? Advertising vacant positions on our job board can save a business thousands of dollars in recruiting costs. Advertising on-line and in the newspaper is expensive and our job board postings get picked up and advertised with the most popular on-line recruiter.

Employee assisting agencies throughout Manitoba are contacted regularly throughout the year to ensure that job-seekers have this job-seeking tool at their disposal. During 2015 almost 92,000 visitors viewed our Job Bank specifically to land a job in this sector. That works out to a monthly average of 7,590 unique visitors.

To take advantage of this great tool to Post a Job, please visit: http://mtec.mb.ca/post-job.asp  

To take advantage of this great tool to Find a Job, please visit: http://mtec.mb.ca/job-board.asp

 
Attention Event Coordinators & Planners!
 
Whether you are new to the industry or established in your career, MTEC's 3- Part Training Series for Event Coordinators and Planners will provide the tools to assist you in planning an event from start to finish, covering areas such as administration, marketing, human resources, risk management and more!

This series will also be very beneficial for those of you who may not have the title of 'Event Planner', but you are the person in your organization that performs that function as part of your position.

The next series begins on February 26, 2016!

Even if your event is already scheduled, it's not too late to make sure that you haven't missed anything,   like proper insurance coverage. You don't know what you don't know.

There are many things in organizing and coordinating an event that can be missed that could directly impact on the success of the event.  
 
A comprehensive emerit Event Coordinator Workbook, valued at $85.00, is included in the course. Our upcoming workshop series will be held on February 26, March 4 and March 11, 2016.  
 
For more details on the course please click here.  

 


The Manitoba Training and Education Centre is a registered not-for-profit Private Vocational School that offers 6 and 8 week training programs for entry level positions in the hotel and retail industry in Manitoba. All of the training is delivered in the classroom, with a portion of the Line Cook Training Program delivered in a commercial kitchen.
 
The training component focuses on the Essential skills required to perform in all of the positions. Students not only gain the education and skill to perform these jobs, they will have gained practical experience through their work practicum.
 
February 9, 2016
  •   Front Desk Clerk Training Program
  •   Food & Beverage Server Training Program
 
March 16, 2016
  •   Line Cook Training Program
  •   Food and Beverage Server Training Program
  •   Front Desk Clerk Training Program
  •   Retail Sales Associate
  •   Housekeeping Room Attendant
 
For more information on the Manitoba Training and Education Centre training programs, visit our website at www.MTECVocationalSchool.ca, email us at info@MTECVocationalSchool.ca or call (204) 957-7437 ext. 208.  
 
If your organization would like to consider taking a practicum student please contact Sherri Cairns, Program Coordinator at (204) 957-7437 ext. 208 or email scairns@mtec.mb.ca.
 
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January & February Training
 
Keep Your Business Profitable - Invest Your Time In Training!
    
*We are offering 15 complimentary seats for many of the following sessions. Sign up now!
 

*Handling Difficult Situations - Supervisors & Managers **NEW**
January 15   |  9:00am-12:00pm  |  FULL

*Retail Loss Prevention
January 19   |  9:00am-12:00pm  |  More Info

*Self Confidence in a Snap
January 20   |  9:00am-12:00pm  |  More Info

*LinkedIn For Business
January 21   |  9:00am-12:00pm  |  More Info

Manitoba BEST Managing Service Excellence
January 22   |   9:00am-4:00pm   |  More Info
COST: $60.00+GST

Teambuilding & Conflict Resolution Skills
January 26   |  9:00am-12:00pm  |  More Info
COST: $40.00+GST

*Professionalism for Life & Career Success
January 26   |   1:00pm-4:00pm   |  More Info

*Basic Business Math - The Numbers That Will Help Your Business Succeed
January 27   |  9:00am-12:00pm  |  More Info

Event Coordinator 101
January 29   |  9:00am-12:00pm  |  More Info
COST: $99.00+GST

*The Art of Email
February 2   |   1:00pm-4:00pm   |  More Info

Winnipeg BEST Ambassador
February 2   |  9:00am-12:00pm  |  More Info
COST: $40.00+GST

Manitoba BEST Service Excellence
February 3   |   9:00am-4:00pm   |  More Info
COST: $60.00+GST

*Disability Sensitivity - Creating an Inclusive Environment **NEW**
February 5   |  9:00am-12:00pm  |  More Info

Food Handler Training
February 6   |   9:00am-5:00pm   |  More Info
COST: $115.00+GST (includes manual)

Professional Telephone Skills
February 9   |  9:00am-12:00pm  |  More Info
COST: $40.00+GST

*Disengaged Employees-the True Cost to Your Business "How to Obtain and Sustain Employee Engagement" **NEW**
February 10  |  9:00am-12:00pm  |  More Info

*Marketing in a Digitally Savvy World
February 12  |  9:00am-12:00pm  |  More Info

*Handling Difficult Situations - Supervisors & Managers **NEW**
February 17  |  9:00am-12:00pm  |  More Info

*Who Will Run Your Organization When You Can't-Creating a Back Up Plan
February 19  |  9:00am-12:00om  |  More Info

*Retail Merchandising
February 24  |  9:00am-12:00pm  |  More Info


Contact MTEC at 204-957-7437 or email register@mtec.mb.ca.

All courses will be held at the MTEC Training Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba, R3Y 1P6.   
 

Safety Corner

ATTENTION:     Restaurant & Food Service Industry (Rate Code 70106)
Participants of SAFE Hospitality Training

MTEC has had the pleasure of administering the SAFE Hospitality Program since 2005, delivering free and subsidized training and consulting to thousands in the Restaurant and Food Service industries and beyond. But, effective, April 1, 2016, we will no longer be able to provide these services, unless we receive majority support* for the continuation of SAFE Hospitality as a safety association.

The Association is able to operate and provide services because Members of the Restaurant and Food Service Industry paid a levy of 6% to 7.84% as part of their WCB contributions. Safe Manitoba has proposed a new, reduced levy of only 1-3% for Safe Hospitality to continue to operate.

In addition to free and subsidized training, Safe Hospitality also assures owners, managers and others in the industry are aware of current legislation and issues affecting the industry. Having a safety association like SAFE Hospitality will also make businesses in the 70106 Rate Code, Restaurant and Food Service Operations, eligible for future financial incentives currently being planned by SAFE Work Manitoba. Businesses who are not part of a safety association will not be eligible for the incentive programs.

If you would like to discuss the continuation of SAFE Hospitality, please call or email, Dave Kramer at:  
Dave Kramer, SAFE Work Manitoba
Phone: (204) 954-4402  
E-mail: dkramer@safeworkmanitoba.ca
 
If you would like to support the continuation of the SAFE Hospitality Association please fill out, sign and fax or email the attached form. Submitting this form implies support. You are not obligated to anything beyond that.

Thank you for your time and attention to this matter.

Sincerely,

Shannon Fontaine
CEO, Manitoba Tourism Education Council (MTEC)

*Majority Support is defined as 50%+ of the rate code as calculated by payroll expenditures.

 
Upcoming Safety Training  
  

Safety Committee/Representative Basics
January 20   |  8:00am-12:00pm  |  More Info 
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

New Worker Orientation Basics
January 20   |   1:00pm-5:00pm   |  More Info 
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

Building Your Safety & Health Program
January 28   |   8:00pm-5:00pm   |  More Info 
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $99.00+GST

Food Handler Training 
February 6   |   8:30am-5:00pm   |  More Info
COST: $115.00+GST (includes manual)     

Safety Committee/Representative Basics
February 8   |  8:00am-12:00pm  |   More Info  
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

Incident Investigation, Inspections & Documentation Basics
February 8   |   1:00pm-5:00pm   |   More Info
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

Supervisor/Manager Safety Roles & Responsibilities
February 11 |   1:00pm-5:00pm   |  More Info 
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

Respectful Workplaces
February 18 |  8:00am-12:00pm  |   More Info  
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

Emergency Preparedness
February 18 |   1:00pm-5:00pm   |   More Info
COST: FREE to the Restaurant & Foodservices (Rate Code 70106): Regular $49.00+GST

Emergency First Aid & CPR Level C with AED
February 23 |   8:30am-4:30pm   |  More Info
COST: $89.00+GST to the Restaurant & Foodservices (Rate Code 70106); Regular $99.00+GST

For additional information, or to register for upcoming workshops, please contact SAFE Hospitality at: info@safehospitality.com or by calling 204-694-7233.

"Learn from yesterday, live for today, hope for tomorrow."

                     ~Albert Einstein
 
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Manitoba Tourism Education Council | 75 Scurfield Boulevard, Unit 3 | Winnipeg | Manitoba | R3Y 1P6 | Canada