Do You Want to be an Employer that Trains Employees for Your Competition?
If your business experiences high turn-over, that is exactly
what you are doing. There are reasons that employees don't stay with
organizations. The two longest-running studies into workforce
satisfaction were conducted over two decades. The Gallup Organization
interviewed 80,000 managers, asking them to explain why they stayed. The
Saratoga Institute conducted 70,000 exit interviews to employees,
asking them why they left. Surprisingly, the reasons were almost the
same. The most important elements in a workplace are not the tasks that
must be performed, but the fluid interaction between employee and
co-workers, particularly between the employee and the direct supervisor,
that makes the employee feel valued or unwelcome. "Employees quit their
supervisor, not the company" states Jac Fitz-ens, author of The ROI of
Human Capital.
As managers, we know that turn-over is expensive. The impact
of constant employee turnover has an effect on the morale of the
remaining staff as well as our customers. The culture of an organization
originates with the management and filters throughout the entire
organization, and impacts every staff member. Businesses can change the
culture of their organizations by insuring that they have a respectful
workplace where employees feel valued and respected. Not only will you
turn-over lessen, you will find that your staff members will perform
better and your customers will experience better customer service.
In short; if your employees feel valued and are happy where they
work, they won't leave when offered a position by a competitor.
Employers create loyalty by doing the same things that they do to retain
customers. Making them feel valued and appreciated.
(Research information sourced from the Aboriginal HR Development Council of Canada)
Staff Retention
Date: Tuesday, November 15th
TIME: 9:00am-12:00pm
COST: Complimentary (Regular Price $99.00+GST)
