MTEC Launched New Responsible Service Certification

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January 5, 2017 - In This Issue:

MTEC Launced New Responsible Service Certification

Hire, Train and Retain Employees

The Manitoba Tourism Education College

Attention Event Coordinators & Planners!

January & February Upcoming Training

MTEC Launched New Responsible Service Certification

Smart Choices, Responsible Service Certification

MTEC has launched a new responsible service program that has replaced Serving it Safe and the Problem Gambling Assistance Program (PGAP). Smart Choices, Responsible Service Certification was launched on January 2, 2017, and Serving it Safe is no longer being offered.

Managers, staff and security who already have Serving it Safe or It's Good Business Certification will have a five-year grace period before they have to take Smart Choices.

Who has to take this training?

Under the Liquor and Gaming Act, all managers, security and staff who serve or sell liquor must take responsible service training. While this training has been required for service establishments since the 1990s, the same standard will now apply to liquor retailers. This includes managers, security staff and delivery drivers at beer vendors, Liquor Marts, liquor vendors, specialty wine stores and duty-free stores. Retail staff at liquor manufacturers with a retail endorsement will also be required to have this training.

Service Establishments: Effective January 2, 2017, managers, security and staff who do not already have Serving it Safe or It's Good Business training must successfully complete Smart Choices before starting to work in a licensed service establishment.

Retail Establishments: As this is a new requirement for retail licensees, managers, security, staff and delivery drivers who currently work in licensed retail establishments will have a one-year grace period to complete responsible service training. The LGA will begin to inspect retail premises for compliance with this training requirement effective January 1, 2018.

Smart Choices, Responsible Service Certification will be offered on-line, in the classroom and paper-based.

For more information about Smart Choices, go to www.SmartChoicesmb.ca or call Vanessa Hernandez, Smart Choices, Responsible Service Coordinator at 204-957-7437 or email vhernandez@mtec.mb.ca.

Hire, Train and Retain Employees

The mission of the Manitoba Tourism Education Council (MTEC) is to enhance the performance and ensure the sustainability of Manitoba's tourism and hospitality industry by delivering relevant training and human resource development.

We will work with your business to help you train and retain your current staff and fill any future staffing needs. If you are currently fully staffed, we can help you to develop those staff members. Making the investment in training will result in cutting expensive turnover costs and build pride in your business. For our training offerings, please visit Upcoming MTEC Training.

If you are working towards filling staffing gaps, we can help! Have you considered where you will recruit your staff? We can help here too! Year round, MTEC has a Job Board. The MTEC Job Board is a free tool for Manitoba Hospitality, Tourism and Retail employers. For more about this recruitment tool, please visit http://mtec.mb.ca/job-board.asp.

The MTEC Job Fair is another great venue to find new staff. We know that for many of your businesses your hiring periods are highest in the summer months and then to replace the students returning to school. We host two job fairs per year. One in the early spring, and one in late summer. The 2017 Spring Job Fair will be held at the RBC Convention Centre on March 22nd. As always, you can expect between 350-450 job-seekers at this event. Save the date, and expect literature about this event next month!

If you would like more information about any of the training we offer, please call 204-957-7437 or info@mtec.mb.ca.

The Manitoba Tourism Education College

Great careers begin at MTEC! Register now for the next training programs beginning on February 13th, 2017.

The Manitoba Tourism Education College (MTEC) is a recognized post-secondary institution that is registered with Manitoba Education and Training, Advanced Learning Division. The College offers 6 and 8 week comprehensive training programs for needed positions in the hospitality and retail industries in Manitoba.

All of the training is delivered in the classroom, with a portion of the Line Cook Training Program delivered in a commercial kitchen. Training focuses on the essential skills required to perform in all of the positions. Students not only gain the education and skill to perform these jobs, they will have gained practical experience through their work practicum.

Front Desk Clerk - 6 Week Training Program
Housekeeping Room Attendant - 6 Week Training Program
Food and Beverage Server - 6 Week Training Program
Line Cook - 8 week Training Program
Retail Sales Associate - 6 Week Training Program

Training Programs can be combined and students will graduate with training and experience in 2 or more occupations.

For more information on the Manitoba Tourism Education College training programs, visit our website at www.MTECcollege.ca, email us at info@MTECcollege.ca or call (204) 957-7437.

Attention Event Coordinators & Planners!

In a rapidly growing industry, Event planners are being called upon to develop and stage a number of events every year.

Whether you are new to the industry or established in your career, MTEC's 3- Part Training Series for Event Coordinators and Planners will provide the tools to assist you in planning an event from start to finish, covering areas such as administration, marketing, human resources, risk management and more!

This series will also be very beneficial for those of you who may not have the title of 'Event Planner', but you are the person in your organization who performs that function as part of your position, i.e.: organizing the annual golf tournament, AGM, conference, etc.

A comprehensive emerit Event Coordinator Workbook, valued at $85.00 is included.

Our upcoming workshop series will be held on March 17, March 24 and March 31, 2017.

For more information please click here, or to register, please contact Fiona Slikker at fslikker@mtec.mb.ca, or by phone at 204-957-7437.

January & February Upcoming Training

Food Handler Certification

*Preparing a Business Plan

Food Handler Certification

February 28 | 9:00am-4:00pm | More Info
COST: $85.00+GST *Challenge Exam Available $55.00+GST

*Complimentary Sessions

Contact MTEC at 204-957-7437 or email register@mtec.mb.ca.

All courses will be held at the MTEC Training Centre, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba, R3Y 1P6. **Free parking available!

"I am not afraid of storms for I am learning how to sail my ship."

~ Louisa May Alcott

Manitoba Tourism Education Council, 75 Scurfield Boulevard, Unit 3, Winnipeg, Manitoba R3Y 1P6 Canada

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