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Manitoba BEST Managing Service Excellence

This workshop is aligned to the Manitoba BEST Service Excellence, and will help managers lead teams to provide unparalleled service to our customers. In this full day session, you will learn: - Strategies to create a culture of service that encourages attitudes of service excellence, - How to coach and inspire your number one resource - your people; to provide customers with the service they deserve and keep them coming back, - To manage risk by building trust within your team, - Tips and strategies to empower your staff through difficult situations, - Learn how to be the employer you would want to work for, through this great new Manitoba BEST Managing Service Excellence.

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