Whether you are a retail business in a mall or at a tourist destination, MTEC can assist you to remain or become profitable.
The current retail environment is changing and we are facing more competition than ever before.
Our workshops are developed to provide you with the knowledge and tools to ensure your business is solid and ready to take on the challenge of sustainability and growth. Only the "fittest" will survive in this challenging economy. Let us help you ensure that your business is one of them.
Retail Training Solutions
A Training Leader!
MTEC is a leader in training for the tourism industry. With over 20 years experience, we deliver hard hitting, effective training programs for all levels of an organization including front line, supervisory and management.
Training Programs That Get Results
MTEC has an extensive selection of training programs covering everything from sales to customer service to business management. Tell us about your goals, your needs and your business, and we'll deliver an effective training program that will get results.
Tourism and Retail Industry Experience
Our training professionals have diverse backgrounds with proven success. We have also hired a specialist in the Retail sector to ensure we deliver the most effective and innovative programs. We know what works, what doesn't and how to craft the most effective program for any size organization.
RETAIL TRAINING COURSES:
- AED Empowerment
- Art of Communication
- Basic Business Math-The Numbers That Will Help Your Business Succeed
- Blogging for Business
- Business Etiquette
- Business Insurance
- Communication Skills Training for the Success of your Business
- Cultural Considerations in the Workplace - Half Day
- Cultural Considerations in the Workplace- Full Day
- Developing a Policies and Procedures Manual
- Disability Sensitivity-Creating an Inclusive Workplace
- Disengaged Employees-the True Cost to Your Business "How to Obtain and Sustain Employee Engagement"
- Facebook for Business
- Five Skills of a Powerful and Effective Leader
- Fundamentals of Human Resource Management
- Generations in the Workplace - Full Day
- Generations in the Workplace - Half Day
- Google +
- Handling Difficult Situations
- Handling Difficult Situations - Bilingual Delivery
- Handling Difficult Situations - Supervisors & Managers
- Instagram For Business
- Leadership Promotion-Making The Transition from Peer to Boss
- LinkedIn for Business
- MANITOBA BEST-Retail Customer Service Excellence
- Marketing In A Digitally Savvy World
- Media Planning for Small Business
- Motivating and Giving Effective Feedback (Goal Setting)
- Negotiating-Achieving Better Solutions For Your Business
- Networking, The Power of Connected People
- New Worker Orientation Basics
- Performance Coaching For Success
- Pinterest For Business
- PIPEDA That's Private!
- Preparing A Business Plan
- Presentation Skills-Getting Your Message Across With Confidence
- Professional Telephone Skills
- Professionalism for Life & Career Success
- Reading and Understanding Financial Statements and Using them as a Management Tool
- Respectful Workplaces
- Retail Display & Visual Presentation
- Retail Loss Prevention
- Retail Management
- Retail Merchandising
- Retention-How to Avoid Employee Turn-over
- Self Confidence in a Snap
- Serving The Diverse Customer
- Serving the Diverse Guest: LGBTTQ Awareness
- Staff Retention
- Stress Management
- Teambuilding and Conflict Resolution Skills
- The Art of Email
- Time Management
- Twitter For Business
- Who Will Run Your Organization When You Canít-Creating a Back Up Plan
- Younger Workers: Why They Stay & Why They Leave