Upcoming Training

This 3 hour training session will cover the basics and beyond of email communication.

Learning Objectives:

• Recognize the most common errors in a workplace email
• Understand the importance of defining message "purpose"
• Analyze and comprehend audience needs
• Evaluate best practices in the tone of email messages
• Utilize guidelines for clear writing and plain language
• Understand the importance of proofreading and apply techniques

This sesison is for entry level and frontline staff.

This session will be delivered as part of MTEC’s partnership with the Manitoba Customer Contact Association.

The  Personal Safety-Being Aware of Your Surroundings & Assessing People Around You session will explain how your employees can protect themselves by being aware of their surroundings and will explain ways to minimize their chances of being harmed.

Training will include simple ways you can protect your staff, yourself and your family. Whether leaving a business or entering a parking lot, there are things you  can do to make yourself less of a target. Everything from your body language to the way you walk, can make you less of a target of someone who would want to take advantage of you.  This training program has been developed by two Winnipeg Police Officers; one who is retired and a security specialist for the hospitality industry and will be delivering the classroom component of this program.

The second part of this session will be on Active Listening and techniques you can use for your advantage. How you can turn a negative into a positive, based on how you  handle the situation. Developing active listening skills will be beneficial to you in your business and personal life.  You  will gain skills on ways to deescalate situations by how you respond and deal with them.   

• There will be 2 videos presented to complement this training that will be posted on the MTEC website after the session, for those unable to attend or would like to view them again.

The  Personal Safety-Being Aware of Your Surroundings & Assessing People Around You session will explain how your employees can protect themselves by being aware of their surroundings and will explain ways to minimize their chances of being harmed.

Training will include simple ways you can protect your staff, yourself and your family. Whether leaving a business or entering a parking lot, there are things you  can do to make yourself less of a target. Everything from your body language to the way you walk, can make you less of a target of someone who would want to take advantage of you.  This training program has been developed by two Winnipeg Police Officers; one who is retired and a security specialist for the hospitality industry and will be delivering the classroom component of this program.

The second part of this session will be on Active Listening and techniques you can use for your advantage. How you can turn a negative into a positive, based on how you  handle the situation. Developing active listening skills will be beneficial to you in your business and personal life.  You  will gain skills on ways to deescalate situations by how you respond and deal with them.

• There will be 2 videos presented to complement this training that will be posted on the MTEC website after the session, for those unable to attend or would like to view them again.

Business Plan Training Series - Delivered via Classroom

6 half-day sessions- 9:00 am to Noon
Training for Current & Prospective Business Owners

This training is perfect for businesses considering an expansion or anyone who is looking to start a new business. Instructors, who also run their own business, will walk participants through the major components of a business plan and how to write a thorough and compelling document. 

Click here to view the Business Plan Development Series infosheet.

Day 4 - May 28, 2024
Management, Operations & Funding Sources

• Internal Management needs
• Human Resource needs
• Production Methods
• Facilities & Equipment
• Legal Issues
• Various places to acquire funding

Business Plan Training Series - Delivered via ZOOM

6 half-day sessions- 9:00 am to Noon

Training for Current & Prospective Business Owners
This training is perfect for businesses considering an expansion or anyone who is looking to start a new business. Instructors, who also run their own business, will walk participants through the major components of a business plan and how to write a thorough and compelling document. 

Click here to view the Business Plan Development Series infosheet.

Day 4 - May 28, 2024
Management, Operations & Funding Sources

• Internal Management needs
• Human Resource needs
• Production Methods
• Facilities & Equipment
• Legal Issues
• Various places to acquire funding