Manitoba Service Excellence Refresher CLASSROOM
Need to refresh your customer service skills? This 3-hour workshop will discuss the impact customer service can have on you, your team, your customers and ultimately your business; Positive and Negative. By the end of the workshop you will understand the Domino Effect that your attitude, attention to detail and working as a customer focused team has on the future of your company.
You will learn the benefits of having an unhappy customer inform you that they are not satisfied with your product or service, so you have the opportunity to fix it and keep that customer returning to your business!
There is currently no scheduled dates available for this course.
