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Our Training

Who We Train

MTEC provides training to all organizations within the Tourism and Hospitality Industry.  The six main industry groups are identified as: 

1. Accommodations

This group encompasses any business that provides accommodations in Manitoba, including hotels, motels, lodges, cabin rentals, bed and breakfasts, yurts, etc.

2. Food and Beverage Services

This group includes all foodservice, licensed and unlicensed beverage establishments in the province, including: full service restaurants, ice cream parlors, coffee shops, bars, lounges, etc.

3. Transportation

The Transportation group includes businesses primarily involved in transportation to and within the province like, taxis, busses, air travel, train transport, etc.

4. Retail

The Retail group includes businesses both small and large, as well as corporations within our province.

5. Travel Services

Travel Services employees make individual or group reservations for accommodations, tours, transportation, food and beverage and/or for attractions if they are employed by an organization that is established to provide such services. Other employees in this industry work for organizations that plan special events such as conferences, major meetings, trade shows and conventions. There are many different employment opportunities in the Travel Services Trade. Those who sell directly, such as Travel Counsellors, and those who provide guest services, such as Tourism Visitor Information Counsellors and Tour Guides. The direct selling occupations are categorized further into two groups: Retail Travel Agencies and Wholesale Tour Operators.

Retail Travel Agencies
Travel agencies employ travel agents who sell packages to individuals, groups or businesses; these packages may include airline tickets, car rentals, hotel reservations, meals, and entries to sites and attractions. In recent years, however, with the advent of electronic purchasing and the threat to small independent travel agencies, there are increasing numbers of larger consortiums and the like offering employment to travel agents.

Wholesale Tour Operators
Tour operators and wholesalers develop and package tours to sell to retail travel agencies for inbound travel to Canada or for outbound travel to other destinations. These are often all-inclusive tours that include travel, accommodation, meals and entertainment, and focus on a niche like employee incentive travel, or convention-related or special-interest travel, such as theatre, sports or bird-watching tours. Wholesale tour operators may work independently or may be affiliated with an air or motor coach line or other travel-related business.

6. Recreation & Entertainment

Any business involved in the production of live performances or events, historical, cultural or educational events, exhibits and operations that provide recreation or leisure-time activities are included in this very diverse group. This would include everything from museums, pools, ski areas, rural attractions, concert halls, etc.