ZOOM Training offered by MTEC
MTEC is delivering training via the internet to Winnipeg, Rural and Northern Manitoba. Zoom sessions are interactive, trainer delivered training sessions, delivered remotely to classrooms or individuals.
We offer this training at a flat rate of $500.00 for a 3 hour session, regardless of how many participants. Only additional charge would be shipping manuals, if required.
We would charge $750.00 for Manitoba Service Excellence.
Marketing / Social Media
Professional Business Skills
- Assertiveness in the Workplace
- Business Etiquette
- Email Communication - Beyond the Basics
- Event Coordinator 101
- Generations in the Workplace
- Handling Difficult Situations
- How to Handle Toxic Behaviour
- Lateral Thinking Tools
- Networking - The Power of Connecting With People
- Professional Telephone Skills
- Professional Telephone Skills For Supervisors
- Professionalism in the Workplace
- Team Building
- Time Management
- Writing For the Workplace
Customer Service Skills
- Manitoba Ambassador Program
- Manitoba Service Excellence - Training to Give Your Business a Competitive Edge
- Manitoba Service Excellence Refresher
- Retail Customer Service Excellence
- Serving Techniques That Create An Exceptional Guest Experience
- Winnipeg Ambassador Program
Human Resource Management
- Diversity in the Workplace
- Human Resource Management
- Staff Retention - How to Avoid Employee Turn-Over
- Younger Workers: Why They Stay & Why They Leave
Personal Development
- Art of Communication
- Civility in Manitoba
- Courage to Face Fear & Confidence to Embrace Change
- Forgiveness - A Skill Worth Honing
- How to Stick to the Right Habits
- Possibilities at Work - or is it Working on Possibilities
- Presentation Skills - Getting Your Message Across With Confidence
- Resilience to Survive & Thrive As Life Changes
- Self Development & Awareness
- Social Intelligence
- Taking Back Control - Using Mindfulness to Cope With Challenging Situations
Management & Leadership
- Change a Losing Game - How to Pivot to a Winning Position
- Change Management in a Changing World
- Conflict Resolution Skills
- Creating Policies & Procedures Your Employees Will Want to Follow
- Cultivating Better Boundaries to Enhance Personal & Professional Development
- Cultural Considerations in the Workplace
- Emotional Intelligence
- Ethical Decision Making For Leaders
- Handling Difficult Decisions-Supervisors & Managers
- Leadership Promotion - Making the Transition From Peer to Boss
- Leadership Strategies For Respectful Workplaces
- Management vs. Leadership
- Managing Mental Health in the Workplace
- Motivating & Giving Effective Feedback
- Performance Coaching
- Policies & Procedures-Manage Risk & Create Control
- Strategic Leadership
Sales & Negotiation
- No Fear Negotiation
- Selling is for Everyone
- Winning Back Customers, Identify Current Market Opportunities & Reposition Your Business
Health & Safety
- Keep Kids Safe - How to Spot & Report Child & Youth Exploitation
- Personal Safety - Being Aware of Your Surroundings & Assessing People Around You
- Protecting Your Employees, Customers & Property From Exposure to Fentanyl
- Respectful Workplaces
- Strategies for Combating Crime Impacting the Hospitality & Tourism Industry
- Stress Management in the Workplace
- Stress - How It Affects Your Health & How to Deal With It
Business Plan Development
- DAY 1 Business Description & Market Research
- DAY 2 Marketing Strategy & Planning (Part 1)
- DAY 3 Marketing Strategy & Planning (Part 2)
- DAY 4 Financial Planning
- DAY 5 Management, Operations & Funding
- DAY 6 Risk Assessment & Executive Summary
