Management vs. Leadership CLASSROOM
Walk away with an understanding of the importance of balancing tasks, process and people to achieve organizational and professional success. In this session you will assess your leadership style, discuss core leadership and professional competencies, and conduct a SWOT analysis.
Learning Objectives:
· Describe the difference between management and leadership
· Identify your Leadership Style and how to adapt their style to the people they manage
· Understand the characteristics of transactional versus transformational leadership
· Assess competencies in relation to the leadership pyramid
· Perform a SWOT analysis to develop an action plan to expand their leadership
This session is for emerging leaders and current leaders.
This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contatct Association
There is currently no scheduled dates available for this course.
