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Writing For The Workplace CLASSROOM

Business writing is a type of writing that seeks to elicit a positive business response. It's a purposeful piece of writing that provides relevant information to help a reader know something or do something.

In this session, you will learn the basics of various types of business documents and steps to ensure your writing fits standard criteria and is clear, correct and easy to scan.

Learning Objectives:

  • Identify several different formats of buisness writing
  • Understand the various purposes of business documents
  • Analyze and comprehend audience needs
  • Recognize writing styles used to deliver good and bad news
  • Meet expectations for internal and external business writing
  • Implement criteria to create clear, accurate and accessible written documents
  • Understand the importance of proofreading and revision and apply techniques 

This session is for entry level, frontline. This session adds onto Email Communication.

This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contact Association

There is currently no scheduled dates available for this course.

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