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Diversity in the Workplace ZOOM

This session explains that participants are diverse; the teams they work with are diverse; the people they serve are diverse and the benefit of embracing diversity.

Objectives:

Building confidence with respect to diversity

Diversifying teams

Fostering inclusivity

Identifying benefits to customers

Increasing awareness of bias

Participants will learn how diversity in the workplace is now a priority; barriers to service for some diverse customers; the benefits of the service team being diverse and understanding the difference between diversity and inclusion.

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