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Management vs. Leadership CLASSROOM

Walk away with an understanding of the importance of balancing tasks, process and people to achieve organizational and professional success. In this session you will assess your leadership style, discuss core leadership and professional competencies, and conduct a SWOT analysis.

 Learning Objectives:

·         Describe the difference between management and leadership

·         Identify your Leadership Style and how to adapt their style to the people they manage

·         Understand the characteristics of transactional versus transformational leadership

·         Assess competencies in relation to the leadership pyramid

·         Perform a SWOT analysis to develop an action plan to expand their leadership

This session is for emerging leaders and current leaders.

This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contatct Association

Upcoming Training Dates

  • Tuesday, September 13, 2022
    Management vs. Leadership CLASSROOM - View Details

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