Social Intelligence CLASSROOM
Social competence consists of social, emotional, cognitive and behavioral skills needed for successful social situations. It also reflects an ability to;
- take another's perspective concerning a situation
- learn from past experiences
- apply that learning to the changes in social interactions
Social Intelligence is an extension of emotional intelligence.
OBJECTIVES:
- Explore Social IQ and Emotional IQ
- Assess ability to read body language
- Discover how empathy impacts social IQ
This session is for frontline staff, teams, emerging leaders and current leaders.
This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contact Association
No Training Courses Scheduled
