Social Intelligence ZOOM
Social competence consists of social, emotional, cognitive and behavioural skills needed for successful social situations. It also reflects an ability to:
- take another's perspective concerning a situation
- learn from past experiences
- apply that learning to the changes in social interactions
Social intelligence is an extension of emotional intelligence.
Objectives:
- Explore Social IQ and Emotional IQ
- Assess ability to read body language
- Discover how empathy impacts social IQ
This session is for frontline staff, teams and emerging leaders.
**This session will be delivered by CLASSROOM & ZOOM simultaneously
This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contact Association
Upcoming Training Dates
- Wednesday, November 30, 2022
Social Intelligence ZOOM - View Details
