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Social Intelligence ZOOM

Social competence consists of social, emotional, cognitive and behavioural skills needed for successful social situations. It also reflects an ability to:




  • take another's perspective concerning a situation

  • learn from past experiences

  • apply that learning to the changes in social interactions



Social intelligence is an extension of emotional intelligence.



Objectives:




  • Explore Social IQ and Emotional IQ

  • Assess ability to read body language

  • Discover how empathy impacts social IQ



This session is for frontline staff, teams and emerging leaders.



**This session will be delivered by CLASSROOM & ZOOM simultaneously



This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contact Association 


Upcoming Training Dates

  • Wednesday, November 30, 2022
    Social Intelligence ZOOM - View Details

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