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Social Intelligence CLASSROOM

Social competence consists of social, emotional, cognitive and behavioral skills needed for successful social situations. It also reflects an ability to; 




  • take another's perspective concerning a situation 

  • learn from past experiences

  • apply that learning to the changes in social interactions



Social Intelligence is an extension of emotional intelligence.



OBJECTIVES:




  • Explore Social IQ and Emotional IQ 

  • Assess ability to read body language

  • Discover how empathy impacts social IQ



This session is for frontline staff, teams, emerging leaders and current leaders.



**This session will be delivered by CLASSROOM & ZOOM simultaneously.



This session will be delivered as part of MTEC's partnership with the Manitoba Customer Contact Association


There is currently no scheduled dates available for this course.

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