Improve your Chances of Getting Hired!
NOW you can take these 3 courses FREE!
After you take the training and get your Certificate make sure to mention it on your resume and cover letter when applying for jobs!
Clean It Right Enhanced Cleaning Program
Online Training
(delivered 24-7-365)
Businesses have been training their employees on this enhanced cleaning program, where staff learn to supplement what the cleaners are doing to provide a safe environment for their customers and employees.
Click Here to get access to Online Training.
Handling Difficult Situations Post-Pandemic
Online Training
(delivered 24-7-365)
Prepares employees to deal with issues they will face with the Public Health Orders being lifted.
Click Here to get access to Online Training.
Manitoba Service Excellence Refresher
ZOOM Webinar
This three-hour session will be a great way to display to potential employers that you have current, relevant customer service training.
Click Here to register for the refresher course.
❶ Clean It Right
The goal of the Clean It Right training program is to increase the safety of guests, visitors and workforce in the Tourism, Hospitality and Retail industry. This training will help people who work in the industry understand the significance of following the cleaning and disinfection procedures of their business by adjusting current practices.
The purpose of Clean It Right is not to replace the existing business's cleaning standards of practice; but to enhance it. Click Here to get access to Online Training.
❷ Handling Difficult Situations Post-Pandemic
The Handing Difficult Situations Post-Pandemic training program will assist employees and managers in dealing with customers that are not complying with current Health Orders or company policies; like wearing masks or social distancing.
Employees will learn how to identify and defuse difficult situations, explore the benefits of professionally handling difficult situations and develop strategies to manage behavior, defuse emotion and resolve difficult situations; information that will be useful to them during and long after COVID-19. Click Here to get access to Online Training.
❸ Manitoba Service Excellence Refresher
Need to refresh your customer service skills? This 3-hour workshop will discuss the impact customer service can have on you, your team, your customers and ultimately your business; Positive and Negative. By the end of the workshop you will understand the Domino Effect that your attitude, attention to detail and working as a customer focused team has on the future of your company.
You will learn the benefits of having an unhappy customer inform you that they are not satisfied with your product or service, so you have the opportunity to fix it and keep that customer returning to your business! Click Here to register for the refresher course.
