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Upcoming Training

Email Communication-Beyond The Basics CLASSROOM
Date(s): Monday, January 13, 2025
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

This 3 hour training session will cover the basics and beyond of email communication.

Learning Objectives:

  • Recognize the most common errors in a workplace email
  • Understand the importance of defining message "purpose"
  • Analyze and comprehend audience needs
  • Evaluate best practices in the tone of email messages
  • Utilize guidelines for clear writing and plain language
  • Understand the importance of proofreading and apply techniques

This sesison is for entry level and frontline staff.

This session will be delivered as part of MTEC’s partnership with the Manitoba Customer Contact Association.

 

*This training session is currently being offered free of charge.

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