Upcoming Training
Wednesday, November 20, 2024
Your Problem May Not Be About Your People ZOOM
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Date(s): |
Wednesday, November 20, 2024
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Time: | 9:00am-12:00pm |
Length: | 3 hours |
Location: | MTEC |
Cost: | $99.00 (plus GST)
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Description: | Your problem may not always be about your people or lack of staffing - Learn how to deliver more with what you currently have
Workshop deliverables:
- Understand the value in engaging the people who do the work
- Learn how to build better teamwork
- Learn to “see” the work and how it flows with an eye to seek out opportunities to reduce costs, while improving production and service levels
- Understand how to identify process suppliers and its customers as well as what the customers truly value
- Identify process inefficiencies
- Find out ways to reduce or remove any unvalued work (work not important to the customer and the business)
- Know the difference between a symptom or issue and the root cause of the problem
Who should attend?
- Businesses looking for ways to improve work processes and enhance customer service with your current workforce and resources
- Front line supervisors or managers, Administration managers, Business Owners
3 hour online introduction to basic methods
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*This training session is currently being offered free of charge.
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