Upcoming Training

The word Ambassador is generally defined as a ‘high ranking representative or messenger’.  This is an extremely important role whether it is representing your business, your community or the province as a whole.  As an Ambassador, you will make an impression on the people that you come in contact with and there are a number of things to consider in making that impression a lasting and positive one.

Tourism products and services should engage visitors, tap into their passions and interests, connect locals with visitors, increase social interaction and shared experiences, and provide opportunities to learn. Every interaction is a chance to make a lasting impression and memory to be remembered fondly and shared with others.

By the end of this workshop, you will have the tools to enhance your knowledge and abilities to be a Manitoba Ambassador.  You will:

• Enhance your knowledge and pride of Manitoba,  and the diverse activities and attractions each region has to offer,
• Learn how to use this knowledge of Manitoba to deliver outstanding customer service that is remembered by each visitor, and
• Create a memorable experience and a powerful connection for visitors to your region and your business.

The word Ambassador is generally defined as a ‘high ranking representative or messenger’.  This is an extremely important role whether it is representing your business, your community or the province as a whole.  As an Ambassador, you will make an impression on the people that you come in contact with and there are a number of things to consider in making that impression a lasting and positive one.

Tourism products and services should engage visitors, tap into their passions and interests, connect locals with visitors, increase social interaction and shared experiences, and provide opportunities to learn. Every interaction is a chance to make a lasting impression and memory to be remembered fondly and shared with others.

By the end of this workshop, you will have the tools to enhance your knowledge and abilities to be a Manitoba Ambassador.  You will:

• Enhance your knowledge and pride of Manitoba,  and the diverse activities and attractions each region has to offer,
• Learn how to use this knowledge of Manitoba to deliver outstanding customer service that is remembered by each visitor, and
• Create a memorable experience and a powerful connection for visitors to your region and your business.

Government Issued Photo ID Required

MTEC is an authorized contractor to deliver Manitoba Health's approved Food Handlers Certification Program, as well to administer and score the exams.

Exams will be processed and certificates mailed out within one week of completing the exam.

Who Should Attend?

• All owners, managers and supervisors of food service establishments.
• All food service personnel who are responsible for the receiving, preparing and serving of food.

Note: 

• In accordance with the city of Winnipeg Food Service Bylaw: No person shall operate a food service establishment unless the person in charge has successfully completed the Certified Food Handler program.
• Food Service Establishments with less than 5 Food Handlers must have a person on staff that has successfully completed the Certified Food Handler Training program.
• Food Service Establishments with more than 5 Food Handlers working at any one time must have a person who has successfully completed the Certified Food Handler Training program ON DUTY at all times.

Course Outline

Microbiology

• Basic introduction to food microbiology

Foodborne Illness

• Common foodborne illnesses, their causes and preventative measures

Health and Hygiene

• Proper personal hygienic practices and good health

Serving and Dispensing

• Proper techniques for food service and display

Food Protection

• Safe food preparation and handling procedures

Receiving and Storage

• Factors involved in receiving and storing food

Cleaning and Sanitizing

• Correct dishwashing facilities, techniques, approved sanitizers and proper utensil storage

Coffee and tea are provided, please feel free to bring a lunch. We have a fridge and microwave for students. There are also restaurants within walking distance.

Challenge The Exam: $40.00 plus GST
Exams are available in French, Arabic, Chinese (Simplified and Traditional), Korean, Punjabi, Spanish, Tagalog, and Vietnamese.

*For Challenge Exams, please arrive by 2:00pm (afternoon session) or 7:00pm (evening session) ready to write the exam.

Government issued Photo ID required when challenging the exam.

Please note: We require 3 business days notice of cancellation in order to refund or reschedule.
For more information please contact 204-957-7437 or Register below.