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Events Support Assistant

DATE POSTED: Monday, April 15, 2019
EMPLOYER: The Manitoba Museum
CITY/TOWN: WINNIPEG
BUSINESS LOCATION: WINNIPEG
DESCRIPTION: Reporting to Events Coordinator, the Events Support Assistant supports earned revenue through fulfilment of expectations of events, facility and other rentals contracts. The role requires the position holder to work variable shifts, as required, on evenings and weekends.

2. Key Accountabilities & Typical Duties

A. Support Earned Revenue of Events, Facility and Other Rentals Programs
To provide excellent service to clients and follow-through on all rental and birthday party logistical needs, in order to increase earned revenue and enhance client relationships.
i. Provide logistical support and services for Museum events and/or rental clients, including setup and takedown of equipment; liaising with client; and troubleshooting as required.
ii. Provide customer service to rental and birthday party clients ensuring that all internal procedures are properly followed.
iii. Assist caterer and other outside vendors during events/rentals, including liaising between client and caterer; clean up at end of event.
iv. Assist supervisor as needed to ensure events meet the highest standards.

B. Other duties as reasonably assigned to support revenue generation and customer service.
MINIMUM REQUIRED QUALIFICATIONS:
1. Skills, Abilities and Knowledge
i. Very good communication and inter-personal skills, including the ability to be tactful and diplomatic when dealing with the public.
ii. Ability to handle and account for cash.
iii. Basic computer skills including working knowledge of Windows applications.
iv. Ability to work co-operatively in a team environment.
v. Ability to work in an organized and independent manner.
vi. Ability to be flexible and react to last minute event requests and demands independently and efficiently.
vii. Knowledge and understanding of the requirements of proper business demeanour, including conscientiousness, reliability and punctual attendance.
viii. Ability to work split shifts and evening shifts as required.
ix. Knowledge of other areas of the Museum (interpretive programs, education, collection & conservation etc.) considered an asset.

2. Education, Training and Experience
i. Grade XII education, and
ii. A minimum of one year experience working with the public, and
iii. Experience in retail and hospitality, or
iv. An equivalent combination of education and experience
v. Experience with museum operations an asset
HOW TO APPLY: This is a part-time temporary position dependent on event bookings. The incumbent will report to the Events Coordinator.

Please submit your resume and cover letter to:

Manager of Volunteer & Employee Relations
The Manitoba Museum
190 Rupert Avenue
Winnipeg, Manitoba R3B 0N2
hrvolunteer@manitobamuseum.ca
Fax: 942-3679
We are not able to acknowledge receipt of applications submitted via Fax or mail. The Manitoba Museum is committed to employment equity and welcomes diversity in the workplace. We thank all applicants for their interest; however, only those being considered for interviews will be contacted.
CONTACT PERSON: Lana Adeleye-Olusae
CONTACT PHONE: 2049607056

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